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Chargebee

Chargebee is a subscription management and recurring billing platform that helps businesses automate billing, revenue operations, and customer lifecycle management.

Churned integrates with Chargebee to provide seamless data synchronization, enabling businesses to track subscription metrics, customer churn, and revenue insights in real time.

How to Connect Chargebee to Churned

  1. Log in to the Churned platform and go to the “Integrations” section.

  2. Click on “New Integration” and select Chargebee from the list.

  3. You will be prompted to enter the following credentials:

Required Credentials

  • site_name - The unique identifier for your Chargebee account (e.g., yourcompany-test).

  • apiKey - The authentication key required to securely connect to Chargebee’s API.

How to Retrieve These Credentials

Follow these steps to find your Chargebee Site Name and API Key:

Site Name

  1. Log in to your Chargebee Account.

  2. In the URL of your Chargebee dashboard, locate your Site Name.

    • Example: If your dashboard URL is https://yourcompany-test.chargebee.com, then your Site Name is yourcompany-test.

API Key

  1. Go to Chargebee’s Admin Console.

  2. Navigate to Settings > API Keys.

  3. Click Create a New API Key (if you don’t already have one).

  4. Set the required permissions based on your integration needs.

  5. Copy the generated API Key and store it securely.

Final Steps

  1. Copy and paste the retrieved credentials into the Churned integration form.

  2. Click Save and test the connection to ensure everything is working correctly.

  3. Once connected, notify the Churned team to synchronize data.

  • Chargebee API Documentation

  • Managing API Keys in Chargebee

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