Churned
  • šŸ‘‹Welcome to Churned!
    • Onboarding
  • ā„¹ļøMetrics & definitions
    • Metrics
      • Customer Succes for SaaS
      • Customer Success for non-subscription
      • Customer Success for NGOs
        • NGO Resources
      • Customer Success for B2C
      • FAQ
    • Definitions
  • ā˜ŽļøChurned Dashboard Help
    • Dashboards
      • Home Dashboard
        • Subscriptions
        • NGO's
      • Segments Page
        • Users Page
      • CSM Page
      • Customer Page
        • Donors page
        • Customer Subscription
      • Technical Dashboard
      • Impact Dashboard
      • A/B Testing
      • Task
        • Open Task
        • Task Rules
    • FAQ
  • šŸ“ƒRFV/RFM - Model
    • RFV-Model Segment - Best Practices
      • RFM-Model
      • B2B SaaS
      • B2C Digital Subscription
      • NGO's
  • šŸ”ŒIntegrations
    • ⚔Marketplaces
      • HubSpot
      • Segment
      • Mailchimp
      • Databricks
      • BigQuery
      • Google Analytics
      • Salesforce
      • Zendesk
      • ActiveCampaign
      • Klaviyo
      • Zoho
      • Mixpanel
      • Stripe
      • Athena
      • athena JDBC
      • Azure table
      • Azure cosmos db
      • Brevo
      • Copernica
      • Chargebee
      • Customer.io
      • Delighted
      • Deployteq
      • Dynamics365
      • Exact online
      • Freshdesk
      • Google analytics
      • Gong
      • Gridhub
      • intercom
      • iRaiser
      • Jira
      • Lightspeed
      • mssql
      • maileon
      • MailerLite
      • Metabase
      • MongoDB
      • MontaPacking
      • Omnisend
      • Pardot
      • Piano
      • Pipedrive
      • SQL
      • Shopify
      • Slack
      • Snowflake
      • Selligent
      • Squeezly
      • Teamleader
      • Tweakwise
      • WooCommerce
      • Younium
    • FAQ
  • šŸ“ˆProduct Updates
    • šŸ—’ļøRelease Notes
    • Product Roadmap
  • šŸ“Extra
    • Webinars & Events
    • User Roles & Permissions
    • Add-ons
  • šŸ”Security
    • GDPR compliance
    • Two-Factor Authentication (2FA)
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  1. Integrations
  2. Marketplaces

Slack

Slack is a messaging platform for teams that facilitates real-time communication and workflow automation.

Churned integrates with Slack to send alerts, reports, and notifications directly to your channels based on customer behavior and churn signals.

How to connect Slack to Churned.io Log in to the Churned platform and go to the ā€œIntegrationsā€ section. Click on ā€œNew Integrationā€ and select Slack from the list.

You will be prompted to enter the following credential:

Required Credential

  • webhookUrl – The incoming webhook URL provided by Slack.

Here’s how you can obtain this credential:

  1. Log in to your Slack workspace.

  2. Go to Slack API Apps and create a new app.

  3. Under Features, select Incoming Webhooks and enable them.

  4. Click Add New Webhook to Workspace, choose a channel, and copy the generated webhook URL.

Input the Credential Paste the webhook URL into the Churned integration form.

Click Save to test the connection. Once it’s working, notify the Churned team to begin syncing data.

Helpful Links

  • Slack Incoming Webhooks

  • Slack App Creation Guide

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