Delighted

Delighted is a customer feedback and survey platform that helps businesses collect Net Promoter Score (NPS), CSAT, and other customer satisfaction metrics.

Churned integrates with Delighted to help sync survey responses and customer feedback for deeper analysis.

How to Connect Delighted to Churned

1. Log in to the Churned platform and navigate to the “Integrations” section.

2. Click “New Integration” and select Delighted from the list.

3. You will be prompted to enter the following credential:

Required Credential

• apiKey – Your Delighted API key for authentication.

How to Retrieve Your Delighted API Key

1. Log in to your Delighted account.

2. Click on your profile picture in the top-right corner and select API from the dropdown.

3. Under Private API Keys, generate a new API key or copy an existing one.

4. Paste the API key into the Churned integration form.

Final Steps

1. Click Save and test the connection to ensure everything is working correctly.

2. Once connected, notify the Churned team to synchronize data.

Helpful Links

• Delighted API Documentation