# Intercom

Churned integrates with Intercom to sync user profiles, events, and conversations, enabling better churn prediction and personalized engagement.

### How to connect Intercom to Churned

Log in to the Churned platform and go to the “Integrations” section. Click on “New Integration” and select Intercom from the list.

Required Credentials

* accessToken – Your Intercom Personal Access Token used to authenticate API requests.

Generate an Access Token

1. Log in to your Intercom account.
2. Navigate to: Settings > Developers > Your Apps.
3. Create a new app or select an existing one.
4. Go to the “Authentication” section and generate a Personal Access Token.
5. Ensure the token has scopes like read:users, read:conversations, etc., depending on your use case.
6. Copy the access token and store it securely.

Input the Credential\
Enter the retrieved credential into the Churned integration form:

* Access Token: Your Intercom Personal Access Token.

Helpful Links

* Intercom API Documentation
* Intercom Authentication Guide<br>