Churned
  • 👋Welcome to Churned!
    • Onboarding
  • ℹ️Metrics & definitions
    • Metrics
      • Customer Succes for SaaS
      • Customer Success for non-subscription
      • Customer Success for NGOs
        • NGO Resources
      • Customer Success for B2C
      • FAQ
    • Definitions
  • ☎️Churned Dashboard Help
    • Dashboards
      • Home Dashboard
        • Subscriptions
        • NGO's
      • Segments Page
        • Users Page
      • CSM Page
      • Customer Page
        • Donors page
        • Customer Subscription
      • Technical Dashboard
      • Impact Dashboard
      • A/B Testing
      • Task
        • Open Task
        • Task Rules
    • FAQ
  • 📃RFV/RFM - Model
    • RFV-Model Segment - Best Practices
      • RFM-Model
      • B2B SaaS
      • B2C Digital Subscription
      • NGO's
  • 🔌Integrations
    • ⚡Marketplaces
      • HubSpot
      • Segment
      • Mailchimp
      • Databricks
      • BigQuery
      • Google Analytics
      • Salesforce
      • Zendesk
      • ActiveCampaign
      • Klaviyo
      • Zoho
      • Mixpanel
      • Stripe
    • FAQ
  • 📈Product Updates
    • 🗒️Release Notes
    • Product Roadmap
  • 📍Extra
    • Webinars & Events
    • User Roles & Permissions
    • Add-ons
  • 🔐Security
    • GDPR compliance
    • Two-Factor Authentication (2FA)
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  1. Welcome to Churned!

Onboarding

To give you a little insight of how the onboarding process goes here is a little overview of what steps you will be taking:

1

🎯Kick-off Meeting

  • Introduction

  • Approach & Goals

  • Technical Questions

  • Timeline & Next Steps

2

🛰️Data Discovery

  • Gain insight → Data sources

  • Clarifying Data

  • Start of Integration

    • Fill out variable list

    • Database?

  • Achieve accurate data mapping

3

🌐Data Connection

  • General Guide Lines

  • Onboarding manuals → Industry based

4

🔎Data Validation

  • Ensuring data → Clean & accurate

  • Setting foundation of reliable model

  • Data check

5

🌀Model Analysis and Improvement

  • Making sure all data is correct

  • All required data has been send

6

🔬A/B Testing

  • A/B → AI

  • Next-best-action plan

  • Retention plan (flows)

PreviousWelcome to Churned!NextMetrics

Last updated 2 months ago

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