# Churned

## Churned docs

- [Getting started with Churned](https://docs.churned.io/churned-docs/getting-started-with-churned.md): Start here if you're a new Churned user! We'll advise you on the set-up of your Account
- [Start with Churned](https://docs.churned.io/churned-docs/getting-started-with-churned/start-with-churned.md): To give you a little insight of how the onboarding process goes here is a little overview of what steps you will be taking:
- [Welcome to Churned!](https://docs.churned.io/churned-docs/getting-started-with-churned/welcome-to-churned.md): Welcome! We’ll guide you step by step to get started with Churned — with your CSM by your side. Let’s go!
- [Churn prediction goals: it’s not about accuracy, it’s about impact](https://docs.churned.io/churned-docs/getting-started-with-churned/churn-prediction-goals-its-not-about-accuracy-its-about-impact.md)
- [Co-pilot](https://docs.churned.io/churned-docs/co-pilot.md): Co-Pilot is our proprietary AI engine that automatically predicts and applies the best retention, upsell, and engagement strategies for each unique customer profile.
- [How to setup the Co-Pilot](https://docs.churned.io/churned-docs/co-pilot/how-to-setup-the-co-pilot.md): Step by step description on how to set-up the CoPilots. Important is to first create the Co-pilot campaign to set it up for the right functionality.
- [Use cases](https://docs.churned.io/churned-docs/co-pilot/use-cases.md): The Use Cases page explains where and how Co-Pilot adds value in real business scenarios. It helps users:  Understand what Co-Pilot can automate  Discover plug-and-play use cases they can activate  Se
- [Use cases library (Co-pilot)](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot.md)
- [Where co-pilot brings most value](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/where-co-pilot-brings-most-value.md): Churned’s Co-Pilot is an AI assistant that helps you target the right users with the right actions—automatically, without manual effort.
- [Templates](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/templates.md): Co-Pilot helps you automatically re-engage inactive users through a combination of smart segmentation, multichannel experimentation, and next-best-action learning.
- [Publishers](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/publishers.md): Here is an overview of all use cases:
- [Reactivating Hibernating Users via Email or WhatsApp](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/publishers/reactivating-hibernating-users-via-email-or-whatsapp.md): Table, based on reactivations, engagement  and etc, add examples of use cases and add the link of the use case page.
- [Re-engaging Email Inactives](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/publishers/re-engaging-email-inactives.md)
- [Welcome Journey for New Subscribers](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/publishers/welcome-journey-for-new-subscribers.md)
- [Foodboxes](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/foodboxes.md)
- [Reducing Churn from Skipped Orders](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/foodboxes/reducing-churn-from-skipped-orders.md): Many foodbox customers start skipping weekly orders before they cancel completely. Churned can identify patterns of skipping and automatically trigger actions to reduce churn.
- [Win-Back Campaign for Cancelled Customers](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/foodboxes/win-back-campaign-for-cancelled-customers.md)
- [Feedback Loop After First Box](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/foodboxes/feedback-loop-after-first-box.md)
- [B2B SaaS](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/b2b-saas.md)
- [Driving Activation of New Business Accounts](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/b2b-saas/driving-activation-of-new-business-accounts.md)
- [Re-engaging Inactive Business Accounts](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/b2b-saas/re-engaging-inactive-business-accounts.md)
- [Expanding Within Existing Business Accounts](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/b2b-saas/expanding-within-existing-business-accounts.md)
- [Energy companies](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/energy-companies.md)
- [Reactivating Disengaged Energy Customers](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/energy-companies/reactivating-disengaged-energy-customers.md)
- [Preventing Churn After Contract Renewal Period](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/energy-companies/preventing-churn-after-contract-renewal-period.md)
- [Upselling Green Energy or Add-Ons](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/energy-companies/upselling-green-energy-or-add-ons.md)
- [Product subscriptions](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/product-subscriptions.md)
- [Preventing churn after delivery](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/product-subscriptions/preventing-churn-after-delivery.md)
- [Win-back cancelled users](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/product-subscriptions/win-back-cancelled-users.md)
- [Upselling loyal subscribers](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/product-subscriptions/upselling-loyal-subscribers.md)
- [Non-profit organizations](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/non-profit-organizations.md)
- [Reactivating Disengaged Energy Customers](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/non-profit-organizations/reactivating-disengaged-energy-customers.md)
- [Preventing Churn After Contract Renewal Period](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/non-profit-organizations/preventing-churn-after-contract-renewal-period.md)
- [Upselling Green Energy or Add-Ons](https://docs.churned.io/churned-docs/co-pilot/use-cases/use-cases-library-co-pilot/non-profit-organizations/upselling-green-energy-or-add-ons.md)
- [Library](https://docs.churned.io/churned-docs/co-pilot/use-cases/library.md): Each use case has its own dedicated one-pager, structured like this:
- [Metrics and definitions](https://docs.churned.io/churned-docs/metrics-and-definitions.md)
- [Metrics](https://docs.churned.io/churned-docs/metrics-and-definitions/metrics.md)
- [Customer Succes for SaaS](https://docs.churned.io/churned-docs/metrics-and-definitions/metrics/customer-succes-for-saas.md): This section explains all the powerful metrics that Churned provides 💪
- [Customer Success for non-subscription](https://docs.churned.io/churned-docs/metrics-and-definitions/metrics/customer-success-for-non-subscription.md): This section explains all the powerful Ecom metrics that Churned provides 💪
- [Customer Success for NGOs](https://docs.churned.io/churned-docs/metrics-and-definitions/metrics/customer-success-for-ngos.md): This section explains all the powerful metrics that Churned provides 💪
- [NGO Resources](https://docs.churned.io/churned-docs/metrics-and-definitions/metrics/customer-success-for-ngos/ngo-resources.md)
- [Customer Success for B2C](https://docs.churned.io/churned-docs/metrics-and-definitions/metrics/customer-success-for-b2c.md): This section explains all the powerful metrics that Churned provides 💪
- [FAQ](https://docs.churned.io/churned-docs/metrics-and-definitions/metrics/faq.md)
- [Definitions](https://docs.churned.io/churned-docs/metrics-and-definitions/definitions.md)
- [Dashboard and Features](https://docs.churned.io/churned-docs/dashboard-and-features.md)
- [Churned per page](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page.md): Overview of the Churned Dashboard
- [Home Dashboard](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/home-dashboard.md)
- [Subscriptions](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/home-dashboard/subscriptions.md): The home page for subscriptions is divided in two parts: Subscriptions and One-offs.
- [NGO's](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/home-dashboard/ngos.md): The home dashboard for NGO's has two parts, structural and non-structural.
- [Segments Page](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/segments-page.md): The segment page represents the different segments that you have in the RFM-Model.
- [Users Page](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/segments-page/users-page.md): SaaS companies can utilize the user page to get a better picture of their customers and the segments they are currently in.
- [CSM Page](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/csm-page.md): The CSM page is available for SaaS companies.
- [Customer Page](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/customer-page.md): On the Customer Page you will be able to see the health of customers and analyse the factors that have impact on customers health scores.
- [Donors page](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/customer-page/donors-page.md): NGO's -> Structural and Non-structural
- [Customer Subscription](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/customer-page/customer-subscription.md)
- [Technical Dashboard](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/technical-dashboard.md)
- [Impact Dashboard](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/impact-dashboard.md)
- [A/B Testing](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/a-b-testing.md)
- [Task](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/task.md)
- [Open Task](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/task/open-task.md)
- [Task Rules](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/task/task-rules.md)
- [Next Best Action - Model](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/next-best-action-model.md): How A/B Testing Trains Our Machine Learning Model to Recommend the Next Best Action
- [Retention Campaings](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/next-best-action-model/retention-campaings.md)
- [Welcome Journey](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/next-best-action-model/retention-campaings/welcome-journey.md)
- [Page](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/next-best-action-model/retention-campaings/page.md)
- [Reactivation Campaigns](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/next-best-action-model/reactivation-campaigns.md)
- [Conversion Campaigns](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/next-best-action-model/conversion-campaigns.md)
- [Model insight](https://docs.churned.io/churned-docs/dashboard-and-features/churned-per-page/model-insight.md)
- [RFV-Model Segment - Best Practices](https://docs.churned.io/churned-docs/dashboard-and-features/rfv-model-segment-best-practices.md): Here you can find the best practices for the use of our RFV-model for ou
- [RFM-Model](https://docs.churned.io/churned-docs/dashboard-and-features/rfv-model-segment-best-practices/rfm-model.md)
- [B2B SaaS](https://docs.churned.io/churned-docs/dashboard-and-features/rfv-model-segment-best-practices/b2b-saas.md): Here are some ideas that you could use to retain you customers and you can prevent them to churn. These are some suggestions that you could use when you have a B2B Saas company;
- [B2C Digital Subscription](https://docs.churned.io/churned-docs/dashboard-and-features/rfv-model-segment-best-practices/b2c-digital-subscription.md): Here are some ideas that you could use to retain you customers and you can prevent them to churn. These are some suggestions that you could use when you have a B2C subscription company;
- [NGO's](https://docs.churned.io/churned-docs/dashboard-and-features/rfv-model-segment-best-practices/ngos.md): Here are some ideas that you could use to retain you customers and you can prevent them to churn. These are some suggestions that you could use when you are a NGO;
- [Best Practices for Managing B2B SaaS Customers with Churned](https://docs.churned.io/churned-docs/dashboard-and-features/best-practices-for-managing-b2b-saas-customers-with-churned.md): How to use RFV segments, health scores & automations to prevent churn
- [Audiences](https://docs.churned.io/churned-docs/dashboard-and-features/audiences.md): Audiences: Precision Targeting Without the Manual Work
- [Workflow builder](https://docs.churned.io/churned-docs/dashboard-and-features/workflow-builder.md): Great retention isn’t just about knowing what to do, it’s about doing it fast, at scale, and without bottlenecks.  That’s exactly what the Workflow Builder enables.
- [Integrations](https://docs.churned.io/churned-docs/integrations.md)
- [Hubspot](https://docs.churned.io/churned-docs/integrations/hubspot.md): HubSpot is a cloud-based platform that provides integrated tools for marketing, sales, and customer service. It helps businesses optimize operations and improve customer engagement.
- [Segment](https://docs.churned.io/churned-docs/integrations/segment.md): Segment is a well-known customer data platform, owned by Twilio. Thousands of companies have installed Segment to route web and platform data to mainly ecosystem marketing tools.
- [Mailchimp](https://docs.churned.io/churned-docs/integrations/mailchimp.md): Mailchimp is a marketing platform that offers email services, automated campaigns, and data analytics to help businesses connect with customers.
- [Databricks](https://docs.churned.io/churned-docs/integrations/databricks.md): Databricks is a unified analytics platform designed for data engineering, data science, and machine learning, offering collaborative workspaces & interactive notebooks to derive insights efficiently.
- [BigQuery](https://docs.churned.io/churned-docs/integrations/bigquery.md): BigQuery is a serverless data warehouse from Google Cloud that allows fast, SQL-based analysis across large datasets, supporting real-time insights and integration with Google services.
- [Google analytics](https://docs.churned.io/churned-docs/integrations/google-analytics.md): Google Analytics is a web analytics tool by Google that tracks website traffic and user behavior, offering insights to optimize marketing strategies and website performance.
- [Salesforce](https://docs.churned.io/churned-docs/integrations/salesforce.md): Salesforce is a cloud-based software company that provides CRM service and a suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.
- [Zendesk](https://docs.churned.io/churned-docs/integrations/zendesk.md): Zendesk is a customer service platform for managing support tickets and customer interactions. It offers tools for ticketing, chat, and call center management.
- [ActiveCampaign](https://docs.churned.io/churned-docs/integrations/activecampaign.md): ActiveCampaign is an email marketing and automation platform. It offers tools for email campaigns, marketing automation, and CRM.
- [Klaviyo](https://docs.churned.io/churned-docs/integrations/klaviyo.md): Klaviyo is an email marketing platform for e-commerce, offering tools for personalized campaigns and customer data analytics.
- [Zoho](https://docs.churned.io/churned-docs/integrations/zoho.md): Zoho is a cloud-based suite of business applications, offering tools for CRM, project management, invoicing, email marketing, and human resources to enhance productivity and collaboration.
- [Mixpanel](https://docs.churned.io/churned-docs/integrations/mixpanel.md): Mixpanel is an analytics platform for tracking and analyzing user interactions with products and provides insights for data-driven decisions.
- [Stripe](https://docs.churned.io/churned-docs/integrations/stripe.md): Stripe is a payment platform that handles online payments and subscriptions. Integrating it with Churned helps improve churn prediction using payment and subscription data.
- [Athena](https://docs.churned.io/churned-docs/integrations/athena.md): AWS Athena is an interactive query service that allows you to analyze data in Amazon S3 using standard SQL.
- [athena JDBC](https://docs.churned.io/churned-docs/integrations/athena-jdbc.md): AWS Athena JDBC allows you to connect to Amazon Athena using the JDBC driver, enabling seamless querying of data stored in Amazon S3.
- [Azure table](https://docs.churned.io/churned-docs/integrations/azure-table.md): AWS Athena JDBC enables SQL queries on Amazon S3 data via JDBC-compatible BI tools and applications.
- [Brevo](https://docs.churned.io/churned-docs/integrations/brevo.md): Brevo (formerly Sendinblue) is an all-in-one marketing platform for email, SMS, automation, and CRM.
- [Azurecosmosdb](https://docs.churned.io/churned-docs/integrations/azurecosmosdb.md): Azure Cosmos DB is a globally distributed, multi-model database offering high availability, low latency, and scalability.
- [Copernica](https://docs.churned.io/churned-docs/integrations/copernica.md): Copernica is a powerful marketing automation platform that enables businesses to create targeted email campaigns, manage customer data, and automate communication workflows.
- [Chargebee](https://docs.churned.io/churned-docs/integrations/chargebee.md): Chargebee is a subscription management and recurring billing platform that helps businesses automate billing, revenue operations, and customer lifecycle management.
- [Customer.io](https://docs.churned.io/churned-docs/integrations/customer.io.md): Customer.io is a powerful marketing automation platform that enables businesses to send targeted messages based on user behavior and data.
- [Delighted](https://docs.churned.io/churned-docs/integrations/delighted.md): Delighted is a customer feedback and survey platform that helps businesses collect Net Promoter Score (NPS), CSAT, and other customer satisfaction metrics.
- [Dynamics365](https://docs.churned.io/churned-docs/integrations/dynamics365.md): Microsoft Dynamics 365 is a suite of business applications that help manage customer relationships, sales, marketing, and operations.
- [Deployteq](https://docs.churned.io/churned-docs/integrations/deployteq.md): Deployteq is a marketing automation platform that enables businesses to create, manage, and analyze customer engagement campaigns.
- [Exact online](https://docs.churned.io/churned-docs/integrations/exact-online.md): Exact Online is an ERP and accounting software used by businesses for finance, HR, and logistics management.
- [Firmhouse](https://docs.churned.io/churned-docs/integrations/firmhouse.md): Churned integrates with Firmhouse to sync subscription data, customers, orders, and lifecycle events. This enables more accurate churn prediction and advanced lifecycle automation for subscription-bas
- [Fresh desk](https://docs.churned.io/churned-docs/integrations/fresh-desk.md): Freshdesk is a cloud-based customer support platform that helps businesses manage customer queries, support tickets, and automation.
- [Gong](https://docs.churned.io/churned-docs/integrations/gong.md): Gong is a revenue intelligence platform that captures and analyzes customer interactions across calls, emails, and meetings to deliver insights that help drive business growth. It provides sales teams
- [Gridhub](https://docs.churned.io/churned-docs/integrations/gridhub.md): GridHub is a data sync platform that unifies tools across marketing, sales, and customer success to streamline operations and centralize customer data.
- [Intercom](https://docs.churned.io/churned-docs/integrations/intercom.md): Intercom is a customer messaging platform offering live chat, email, bots, and in-app messages for support, sales, and marketing teams to engage users and improve customer experiences.
- [iRaiser](https://docs.churned.io/churned-docs/integrations/iraiser.md)
- [Jira](https://docs.churned.io/churned-docs/integrations/jira.md): Churned integrates with Jira to sync ticket data and user activity, allowing for enhanced customer journey mapping and churn risk analysis.
- [Lightspeed](https://docs.churned.io/churned-docs/integrations/lightspeed.md)
- [Mssql](https://docs.churned.io/churned-docs/integrations/mssql.md)
- [Maileon](https://docs.churned.io/churned-docs/integrations/maileon.md): Churned integrates with Maileon to sync contacts, events, and campaign data, helping you personalize outreach and better understand engagement behavior.
- [MailerLite](https://docs.churned.io/churned-docs/integrations/mailerlite.md): Churned integrates with MailerLite to sync subscriber and campaign data, enabling better customer targeting and engagement analysis.
- [MetaBase](https://docs.churned.io/churned-docs/integrations/metabase.md): Churned integrates with Metabase to pull dashboards and queries, helping enrich customer analysis with key metrics and behavior patterns.
- [MongoDB](https://docs.churned.io/churned-docs/integrations/mongodb.md): Churned integrates with MongoDB to pull customer data, events, and metadata directly from your database, enabling real-time churn prediction and analysis.
- [MontoPacking](https://docs.churned.io/churned-docs/integrations/montopacking.md): Churned integrates with Montapacking to sync order data and delivery status, enabling improved customer journey tracking and churn analysis.
- [Omnisend](https://docs.churned.io/churned-docs/integrations/omnisend.md): Churned integrates with Omnisend to sync contacts, campaign activity, and automation data, allowing for more precise churn predictions and segmentation.
- [Pardot](https://docs.churned.io/churned-docs/integrations/pardot.md): Churned integrates with Pardot to sync prospect data and engagement activity, allowing better segmentation and churn analysis.
- [Piano](https://docs.churned.io/churned-docs/integrations/piano.md): Churned integrates with Piano to import customer data, subscription status, and behavioral events, improving churn forecasting and audience segmentation.
- [Gorgias](https://docs.churned.io/churned-docs/integrations/gorgias.md): Churned integrates with Gorgias to import support tickets data, improving churn forecasting and audience segmentation.
- [Pipedrive](https://docs.churned.io/churned-docs/integrations/pipedrive.md): Churned integrates with Pipedrive to sync contact and deal data, enabling churn risk analysis based on sales activity.
- [Planhat](https://docs.churned.io/churned-docs/integrations/planhat.md)
- [SQL](https://docs.churned.io/churned-docs/integrations/sql.md): Churned integrates with SQL databases to pull customer, event, and transaction data for real-time analysis and segmentation.
- [Shopify](https://docs.churned.io/churned-docs/integrations/shopify.md): Churned integrates with Shopify to sync customer data, orders, and product interactions for better churn prediction and lifecycle automation.
- [Slack](https://docs.churned.io/churned-docs/integrations/slack.md): Churned integrates with Slack to send alerts, reports, and notifications directly to your channels based on customer behavior and churn signals.
- [Snowflake](https://docs.churned.io/churned-docs/integrations/snowflake.md): Churned integrates with Snowflake to directly query customer and event data for advanced segmentation and churn modeling.
- [Selligent](https://docs.churned.io/churned-docs/integrations/selligent.md): Churned integrates with Selligent to sync user engagement, campaign performance, and behavioral data.
- [Squeezly](https://docs.churned.io/churned-docs/integrations/squeezly.md): Churned integrates with Squeezly to sync user data, segments, and event activity, enhancing churn modeling and personalized engagement.
- [Teamleader](https://docs.churned.io/churned-docs/integrations/teamleader.md): Churned integrates with Teamleader to import customer, deal, and activity data to improve churn insights and automation.
- [Tweakwise](https://docs.churned.io/churned-docs/integrations/tweakwise.md): Churned integrates with Tweakwise to import catalog behavior, user interactions, and preference data for use in churn prediction models.
- [WooCommerce](https://docs.churned.io/churned-docs/integrations/woocommerce.md): Churned integrates with WooCommerce to sync customer profiles, order history, and product interaction data for better segmentation and churn analysis.
- [Younium](https://docs.churned.io/churned-docs/integrations/younium.md): Churned integrates with Younium to pull subscription details, billing events, and customer account data for lifecycle analytics and churn prediction.
- [FAQ](https://docs.churned.io/churned-docs/integrations/faq.md): Below are some of our most frequently asked questions.
- [FAQ](https://docs.churned.io/churned-docs/integrations/faq/faq.md)
- [Product and feature updates](https://docs.churned.io/churned-docs/product-and-feature-updates.md)
- [Product roadmap](https://docs.churned.io/churned-docs/product-and-feature-updates/product-roadmap.md): Check the product roadmap for the Churned Dashboard
- [Release notes](https://docs.churned.io/churned-docs/product-and-feature-updates/release-notes.md): Check the release notes for the Churned Dashboard
- [Extras](https://docs.churned.io/churned-docs/extras.md)
- [Upcoming events:](https://docs.churned.io/churned-docs/extras/upcoming-events.md): Here are some upcoming webinars or events:
- [Roles and permissions](https://docs.churned.io/churned-docs/extras/roles-and-permissions.md): Everything you need to know about Roles & Permissions in Churned.
- [Add-ons](https://docs.churned.io/churned-docs/extras/add-ons.md)
- [Security](https://docs.churned.io/churned-docs/security.md)
- [Two-Factor Authentication (2FA)](https://docs.churned.io/churned-docs/security/two-factor-authentication-2fa.md): Add a second layer of security to your Churned profile by setting up Two-Factor Authentication
- [GDPR compliance](https://docs.churned.io/churned-docs/security/gdpr-compliance.md): At Churned, we firmly believe in the sanctity of data privacy. We are committed to adhering to the standards set by the General Data Protection Regulation (GDPR) as a data processor and controller.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on a page URL with the `ask` query parameter:
```
GET https://docs.churned.io/churned-docs/getting-started-with-churned.md?ask=<question>
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.