> For the complete documentation index, see [llms.txt](https://docs.churned.io/churned-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.churned.io/churned-docs/integrations/support-and-feedback.md).

# Support and feedback

Support, ticketing and feedback tools that deliver contact moments and their sentiment

Tickets, conversations and survey answers from these tools feed the Support part of the health score and the sentiment model. Slack and Jira are used as notification and task destinations.